FAQs

The following are some of the most frequent questions asked by new residents or families considering Calvert County Nursing Center (CCNC). Due to space and the complexity of specific cases, our answers have been condensed. Please feel free to email the Admissions Team or call (410) 535-2300 for further information. 

What are your visiting hours?

Visiting hours are from 10 a.m. to 8 p.m. daily. However, you are welcome to visit outside of our official hours by arrangement with our nursing staff. 

What is included in the Room and Board rate?

Inclusive in the room and board rate is basic nursing service, housekeeping, activities suited to the person’s interests, social services, maintenance on provided equipment, restorative nursing, dietitian services and special diets if needed. Not included in the basic rate are medications, physician visit fees, therapy costs, barber & beauty shop charges, transportation charges, television services and other miscellaneous charges.

Do you accept Medicare and Medicaid?

Calvert County Nursing Center is certified to receive payment from both the Medicare and Medicaid programs. The Center also participates with several health maintenance organizations (HMOs). We do not participate with any long-term care insurance plans, but we are willing to assist you in completing forms or providing information for the submission of your claims to an insurance company.

What rehabilitative services do you offer?

We currently offer physical, occupational and speech/language rehabilitation. These services are provided within the therapy suite or in a resident’s room. Our therapy services focus on tasks that will prepare residents to function independently upon their return home - or in a setting that is the safest and most appropriate one given their level of function. The Therapy Department also works with the restorative Nursing Aides to create exercise programs that are continued with the resident after the intense therapy programs have reached their maximum potential.

When can I expect a bill and what other services are available from the Business Office?

Monthly statements are mailed to the resident or their responsible party. Questions regarding a resident’s statement can be directed to the Business Office. The Business Office can offer assistance with questions regarding Medicare; Medicaid; private insurance billing; and the Medical Assistance (Medicaid) application process.

How often will my loved one see a doctor?

A resident will be seen by the physician or the nurse practitioner upon admission and every 30 days thereafter for the first 90 days. At that time, the physician can move to a 60-day visitation cycle if the resident’s condition is determined to warrant that. 

Can I take my loved one home for a visit?

Yes, home visits are encouraged. A physician may place conditions or restrictions. In addition, residents may have specific medication schedules. For that reason, residents' families are requested to provide advance notice to the Unit Manager of a planned off-campus visit, so that medications may be obtained, organized and discussed with family members.

Do residents and family members have a voice in care and services?

Absolutely! Residents and their family members are encouraged to participate in Family Council Meetings held the 3rd Thursday of each month at 6:00 p.m. Here, you are encouraged to make your voice heard by offering suggestions and input regarding the care and services provided by Calvert County Nursing Center. Care at Calvert County Nursing Center is a group effort, and you are a very important part of the care team.

Do I bring my own medications?

Federal and state regulations do not permit a person or family member to bring medications from home to be administered by our staff. All medications must be provided by a licensed pharmacy within the State of Maryland. 

How is mail distributed?

The U.S. Postal Service delivers mail to the Center daily. Our Resident Programs staff or volunteers will deliver the mail to your room.

Calvert County Nursing Center is a not-for-profit skilled nursing center providing long-term skilled nursing care, post-acute rehabilitative services, memory support, palliative and respite care for people living in Calvert County and surrounding regions.